210 Bistro

Went for a Prosecco afternoon tea. Was given terrible service from the moment we walked in. Never given a chance to order a drink, never received our Prosecco even though that was noted in the reservation notes. Once we received our food they never checked on us until we were done our food. Food was really good but was overshadowed with how bad the service was. Once we finished our food it was 15 minutes until they cleared our table (which they only cleared half). When we asked for the bill it was another 15 minutes we waited until we finally went to the bar trying to settle and leave. The manage then looked at our table saw we didn’t have Prosecco and saw our gift certificate said Prosecco ignored it and said it was fine and we were good to go. I would never go back to this place, it was clear we were not the only ones that were receiving terrible service. I would highly discourage anyone from going here, the food is good but not worth fighting at each step for service. Very disappointing.

We came here for my wifes birthday and to be honest, left very disappointed. Arrived and were shown to our table, great views of the harbour. Ordered cocktails which were great and orders for food were taken. It then took 50 mins for us to recieve our starters, by which time our drinks were empty, 2nd drinks order taken and a further 20 mins for our drinks to arrive. Starters were very good once they did arrive, however the main meal took a further 35 mins to arrive after taking our plates away. I ordered the "dirty burger" in which the meat was very dry and arrived without half the bun. Not sure if it was an off night for them or if they were a bit too pre-occupied with the larger parties which were also in the restaraunt but dont think we'll be going back.